How This “Web Design Thing” Works

Here you should tell them your complete process including parts that aren’t covered by your current contract. For instance, even if you weren’t contracted for SEO consulting, you should tell them where you’d put this, if they want to contract you or another person for doing so.

You should explain the big development blocks, and even break them up into smaller ones, like breaking up “development” into “Look, first I do HTML coding, then JS coding and then I add this to our CMS, so you’ll be able to add content only at this point.”

All those explanations are important so your client will know when he will have each part of this thing done, avoiding weird things like you doing everything in a hurry and then waiting weeks for content.